Orders and shipments

Payment methods
Orders can be paid for by credit card, PayPal and Google Pay. The payment methods are made available directly by the system and we cannot modify them in an...
Wed, 17 Feb, 2021 at 11:22 AM
How can I track my order?
As soon as the courier takes charge of the shipment, you will receive a shipping confirmation email. In the email you will find the link for tracking your ...
Wed, 17 Feb, 2021 at 11:24 AM
How can I get a replacement?
If you are experiencing difficulties and think you need assistance, please contact our technical support via this page first. In most cases, our technical ...
Wed, 17 Feb, 2021 at 11:53 AM
How can I retrieve my order number?
You can retrieve the order confirmation email by searching your inbox for the email sent from the address info@filotrack.com with the subject "Thank yo...
Tue, 2 Mar, 2021 at 5:13 PM
Can I request a warranty replacement if I no longer have the original packaging?
Yes, the Tata Pad warranty lasts for two years. You can request it even if you no longer have your Tata Pad's original box or its instruction booklet.
Wed, 17 Feb, 2021 at 12:03 PM