If at the time of pairing you were unable to activate the "Movement and Fitness" motion sensor on your iPhone, go to Settings, select the Tata app and check that Movement and Fitness is ON.


If you do not see this option in your iPhone settings, go to Settings, Privacy, Motion & Fitness and check that Fitness Tracking and Adidas Running are ACTIVE


If you still do not see this option on your iPhone, delete the Tata app and download it from the Apple Store again by clicking here


If the problem persists, contact technical support by filling out this form.